As the Internet, Desktop and Client Server computing have been deployed for business use, they have also become essential for organizational operations. Complexity of today's IT systems and infrastructures—consisting of several platforms, networks, and databases in multiple locations; a legion of product vendors; and ever-present budgetary constraints—create seemingly unmanageable systems and technologies. Integrated Concepts provides the disciplined consulting, needs analysis, architecture design, software development, software deployment, and systems integration technologies to upgrade and manage IT organizations that mirror and support the business practices of customer organizations.

For the enterprise management solution, ICI engineers start with a complete system audit of current computational infrastructures, including mainframe, server, desktop, and networking environments. The needs analysis will determine current effectiveness of an organization's infrastructure, and determine what is essential to achieve effective use of legacy, current, and new system technologies and trends. Results of this audit gives organizations insight into their business needs, and where their technology focus should be. Typically, our enterprise management solutions center around the use of CA's Unicenter TNG product.

The business world has changed—from expensive, centralized, bulky mainframe systems, to small footprint, low cost, distributed computing that is accessed and driven by internal and external, often geographically remote users. With the advent of intranets, extranets, and the Internet, it is now virtually impossible to even list the multitude of platforms, operating systems, networks, databases, applications, and vendors involved in today's IT systems.

With IT crucial to every aspect of a modern enterprise, maintaining control over this complex infrastructure is the difference between success and failure. Past management tools, either platform or function-specific, fail to meet the needs of this new world. The past approach leads to IT staff wasting valuable time integrating point products rather than adapting the solution to the enterprise's specific needs. Modern enterprise management must:

  • Support the multi-platform infrastructure: all operating systems, all network protocols.
  • Integrate all management functions: for example, inventory, storage, scheduling, and security must cooperate.
  • Be open to extension by third parties.
  • Allow customization by the enterprise staff as well as service providers.

When ICI customers need an enterprise-wide system solution, we typically develop a solution based on CA's Unicenter TNG. Unicenter TNG, first released in 1993, has been continuously improved with options and enhancements. Today, it has become the top selling product in its class—in fact, CA recently shipped Unicenter TNG to their 10,000th client. Unicenter TNG solves today's enterprise management problems through a rich set of functions. They are built on top of an object-oriented architecture and a scalable manager/agent infrastructure, which operate across heterogeneous networks. Among its capabilites are a seamless user interface, a holistic end-to-end management approach, and the ability to query and retrieve answers from the system in business process language rather than system language.

In the past, Unicenter TNG was mostly installed by larger, more complex businesses, but CA recognized that businesses of all sizes are faced with complex computer networks and can benefit from some, if not all, of Unicenter's management capabilities. CA also realized that some organizations would rather expand enterprise management in incremental steps than face an enterprise-wide rollout. That's why CA created the IT family of channel-ready enterprise management products. These products are available in either the Enterprise Edition or the Workgroup Edition.